27 - 28 June, 2018
Sofitel Singapore City Centre, Singapore
Speaker Information:

Kenneth Andersson


Head of Innovation & Product Transformation
AirAsia


12:00 PM Staying Competitive with the Advancement of Chatbots in Digital Products, Channels and Strategies

·      How are businesses laying the groundwork for greater online interactivity through chatbots?
·      Scaling up conversational platforms and putting in place the right ecosystem for customer engagement
·      The shift from omni-channel to convergence – How can chatbots deliver a new digital experience?


Check out the incredible speaker line-up to see who will be joining Kenneth.

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