27 - 28 June, 2018
Sofitel Singapore City Centre, Singapore

Anjali Kalia

Head of Consumer Connections, APAC
Reckitt Benckiser Health

9:45 AM PANEL: Revolutionising Customer Service with Chatbots to Enhance Engagement, Loyalty and Retention

·     Investing in technology that enables rich and intelligent customer interactions to boost satisfaction and loyalty
·     How are chatbots keeping up with current trends for self-service in customer care?
·     Adopting an integrated approach to improving operational efficiency, customer engagement and revenue growth

Check out the incredible speaker line-up to see who will be joining Anjali.

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