27 - 28 June, 2018
Sofitel Singapore City Centre, Singapore

Meet the Speakers

Speakers


Manisha Seewal
Manisha Seewal
Head of Marketing
Tokio Marine Life Insurance Singapore Ltd
Kenneth Andersson
Kenneth Andersson
Head of Innovation & Product Transformation
AirAsia
Chin Kiat Teo
Chin Kiat Teo
Senior Manager, Customer Care Technology Program Management
Lazada Group
Ines Lin
Ines Lin
Project Manager
Asus
Kailash Ramalingam
Regional Head, DBS Customer Centre & Service Platforms
DBS Bank
Martin  Taylor
Martin Taylor
Global Chief Marketing Officer
Content Guru
Theeraphol Wattanavekin
Theeraphol Wattanavekin
Software Engineer
Google Asia Pacific
Chris Hall
Chris Hall
Vice President, Product Management – Customer Experience Solutions
Pitney Bowes
Sudesh Thevasenabathy
Sudesh Thevasenabathy
Head of Customer Experience
AXA Hong Kong
Jason Widjaja
Jason Widjaja
Associate Director, Global Data Science Competency
Merck
Wilson  Ang
Wilson Ang
Director, Intelligent Computing Lab
Info-communications Media Development Authority of Singapore (IMDA)
Santosh  Basker
Santosh Basker
Executive Director, Digital Transformation
Standard Chartered Bank
Ravi  Madavaram
Ravi Madavaram
Head of Marketing and Customer Experience
Axiata
Vikas Jain
Vikas Jain
Marketing Director
Funding Societies Pte. Ltd
Hariharan Rajagopalan
Hariharan Rajagopalan
Senior Manager, Global Consumer Services
McAfee
Anila Fredericks
Anila Fredericks
Head of Customer Service Operations
Telstra
Neha Saxena
Neha Saxena
Associate Director, eCommerce – New Retail & Analytics
Johnson & Johnson
Anthony Monteleone
Head of Client Servicing – Asia
ANZ
Joyce   See
Joyce See
Head, Corporate Marketing & Communications
Mount Alvernia Hospital
Sarindar  Frost
Sarindar Frost
Senior Director Customer Service
DHL eCommerce Asia Pacific
Sasin  Lerdsurasakda
Sasin Lerdsurasakda
Global Program Manager, Social Automation
Google Asia Pacific
Jason Tai
Jason Tai
Head of Data & Analytics, IT
Prudential Assurance Company Singapore
Timothy  Hou
Timothy Hou
Director, Internal Communications and Social Media
Marina Bay Sands
Haiqing Chen
Haiqing Chen
Senior Technical Expert, Alibaba Intelligence Innovation Center
Alibaba
Hemlata Mansukhani
Hemlata Mansukhani
Head of Customer Service
Sephora Digital
Dave Teo
Dave Teo
Project Lead
Singapore Life
May-Ann Lim
May-Ann Lim
Executive Director
Asia Cloud Computing Association
Ewen Plougastel
Ewen Plougastel
Managing Director, Applied Intelligence & Delivery Lead – ASEAN
Accenture
Anjali Kalia
Anjali Kalia
Head of Consumer Connections, APAC
Reckitt Benckiser Health
Rita Abdellatif
Rita Abdellatif
Data & AI Technology Specialist – Asia Pacific
Microsoft
Luzanne Chong
Head of Customer Experience
FWD Singapore
Rohan Mathur
Head of Marketing, Emerging Asia
The LEGO Group