New Age Customer Interactions & Enterprise

Digital channels have now emerged as the preferred choice for many of Asia’s consumers when it comes to interacting and engaging with brands. In this new age of customer engagement, Chatbot will be the game-changer in transforming customer experience, service excellence, marketing and sales.

The 1st in Asia, the Intelligent Chatbots Summit 2018 will convene early and advanced adopters to showcase their chatbot projects from initial planning through to implementation and organisation-wide deployment. Attend and gain firsthand insights on topics including chatbots ROI, overcoming project roadblocks, utilising natural language processing for smarter conversations and more!

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Featured Speakers This Year Include:

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Key Themes for Intelligent Chatbots Summit 2018:


Building Your Chatbot Project


Chatbot Architecture & Design


Chatbots Deployment & Execution Strategy


Driving Customer Experience Excellence with Chatbots


Monetising Chatbots in Sales,
Marketing & HR


Optimising Chatbot User Experience


Beyond Conversational Bots

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Why Attend Intelligent Chatbots Summit 2018?

Interactive Sessions

Your A-Z guide on Chatbot implementation in Asia – from evaluating chatbot ROI to vendor selection and execution strategies

Real Situation Analysis

Harness the opportunity to transform marketing, sales, customer experience and employee engagement with Chatbots

ISO Technical Committee

Discover how you can integrate Chatbots into your omni-channel strategy for improved customer outcomes

Reduce Costs and Improve Quality

Learn how to make your Chatbots smart – from investing in AI-Powered Chatbots, Natural Language Processing, Machine Learning to Data Training

Networking Opportunities

Get inspired as we feature Asia’s leading Chatbot projects across Financial Services, Telecommunications, Healthcare, Retail, FMCG and more!

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